The summer school team approached Redwing to implement Resirva, a fully automated course booking and management system designed to minimise staff workload throughout the booking cycle and during the summer school sessions. We delivered a highly specified website and Resirva-powered management platform on time and within budget. The solution has been a complete success, achieving zero failed bookings and 100% site availability over three years of operation.
The challenge
The annual summer school courses run by the Perse School, Cambridge UK are extremely popular - courses are fully booked very quickly, and their website traffic is extremely high when the courses are released for booking. This had placed excessive load on their previous systems, leading to unsuccessful operation and reversion to manual processes.
The website and booking system we built had to be robust to operate successfully during these periods of high demand.
The Perse Summer School required a comprehensive set of management tools, in essence asking us to automate the entire customer journey from initial application through to arrival at their chosen activity.
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Let's talkOur solution
01
A high-performance website with integrated booking
Perse chose Resirva’s Pro tier, which includes a fully integrated website where parents can browse courses and begin the booking journey directly from the homepage, without being redirected to an external platform.
By keeping the entire enrolment process on-site, the school benefits from:
- Increased conversion rates
- Stronger brand consistency
- Complete ownership of customer data
- Reduced booking abandonment
Resirva is engineered to handle peak seasonal traffic with ease. During high-demand enrolment launches, the infrastructure scales to maintain fast load times, secure transactions, and uninterrupted performance, even under significant user volume.
02
Flexible and automated management
Summer schools often offer a wide range of programmes across multiple age groups, durations, and formats. Resirva supports this complexity with a highly flexible course management framework, enabling the Perse School to offer additional holiday camps throughout the year.
Administrators can:
- Configure multiple course formats and schedules
- Set and adjust capacities in real time
- Adapt courses for future holiday periods
Course capacities are tracked automatically, preventing overbooking and notifying the team when programmes become fully booked. This automation has significantly reduced administrative workload and enabled the school to confidently expand its holiday provision throughout the year.
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03
Student student data and real-time attendance
Safeguarding and operational oversight are critical in a summer school environment. Resirva captures and securely stores all essential student information, including:
- Medical details
- Emergency contacts
- Consent information
- Special requirements
All data is centrally accessible to authorised staff, with robust reporting tools that allow the team to generate accurate operational and financial reports on demand. To support daily delivery, Resirva automatically generates class registers and attendance lists. Staff can access and update these in real time via tablets or mobile devices, ensuring highly accurate attendance records are maintained throughout the day, giving the leadership teams complete visibility across all active programmes.
04
Marketing performance and user experience
With high competition during key booking seasons, search visibility is vital. The website was built on strong technical SEO foundations to maximise performance in organic search results, helping the school attract new families at critical enrolment periods.
The booking journey was designed to minimise friction:
- Clear navigation and course filtering
- Mobile-first responsive design
- Streamlined checkout process
Returning families benefit from stored account details, meaning they do not need to re-enter their children’s information each year. Intelligent validation prevents bookings into incorrect age groups, reducing manual corrections and improving overall customer satisfaction.
We are delighted that our new Summer School website has launched successfully. We are very grateful to the whole Redwing Interactive team for their assistance in delivering the Resirva summer school enrolment system on time and on spec. It has been a pleasure working with them.
The Perse School
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